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Terms and Conditions 

This document (together with the documents mentioned therein) contains the conditions that regulate the use of this website ( and the purchase of the items contained therein (hereinafter the "Conditions").


The sale of products through this site is managed by Vittoria Pagliari, with registered office in Cogliate, Via Enrico Fermi 23, P.I.V.A 12302720961, telephone number +393887715039 email address, contact details available in the "section" contacts” of this site



The information or personal data provided by you will be processed in accordance with the Data Protection Policies. By using the website, you authorize us to process such information and personal data and declare that all information and/or data personal data provided to us are accurate and truthful.

By accepting the terms and conditions at check-out you also agree to be contacted via email and/or SMS for marketing purposes with communications from the Vittoria Pagliari company.
The data in question will not be transferred to third parties and therefore by accepting the terms and conditions the customer DOES NOT consent to the use of their data for the profiling of third parties.


By using this website and/or placing orders through it, you agree to:

(I) use the website only to carry out legally valid consultations or orders;

(II) do not place false or fraudulent orders. If we have plausible reasons to believe that an order of this nature has been placed, we will be authorized to cancel it and inform the competent authorities;

(III) provide us with your e-mail address, postal address and/or other contact information truthfully and correctly. Likewise, you consent to our use of this information to contact you (if necessary, please read the Personal Data Protection Policy).

If you do not provide us with all the information we need, we will not be able to process your order.

By placing an order through this website, you guarantee that you are of age (18 years and older) and that you have the legal power to enter into binding contracts.



The items offered through this website are available exclusively for delivery on European territory. It is possible to place an order from another member state of the European Union through this website.



To place an order, you must follow the online purchase process and click on "Authorize payment". Subsequently, you will receive an email confirming receipt of your order (the “Order Confirmation”). All orders will be subject to our approval of which you will be informed by sending an email confirming that the order is being dispatched (the “Dispatch Confirmation”). The order details will be summarized in the downloadable electronic receipt after completing the payment and completing all the mandatory fields. The contract for the purchase of a product between us and you (the “Contract”) will only be concluded when we send you the Shipping Confirmation.

Only the products indicated in the Shipping Confirmation will be the subject of the Contract. We will have no obligation to supply you with any other product which has not been ordered until it is confirmed to you in the Dispatch Confirmation that such product has been dispatched.



All product orders are subject to product availability. In this sense, in the event of supply problems, or if there are no items in stock, we reserve the right to provide you with information relating to replacement products of equal or superior quality and value, which you

you can decide to order. If you do not wish to place an order for such replacement products, we will refund any amounts already paid by you.



We reserve the right to remove any products from this website at any time and/or to delete or edit any materials or content therein. While we will always endeavor to process all orders, there may be exceptional circumstances that require us to refuse to process orders after the Order Confirmation has been sent, and we reserve the right to do so at any time.

We have no liability to you or any third party for removing any products from this website, deleting or editing any materials or content on the website, or failing to process your order after it has been submitted. of the Order Confirmation.



Without prejudice to the provisions of the previous article ... and except where extraordinary circumstances arise, we undertake to do everything in our power to send the order of the product(s) indicated in the relevant Shipping Confirmation by the date indicated in that Shipping Confirmation or, if no delivery date is specified, within a maximum of 30 days from the date of the Order Confirmation.

However, delays may occur for various reasons such as the occurrence of unforeseen circumstances or the delivery area.

Please note that home deliveries are not made on Saturdays and Sundays.

For the purposes of these Conditions, "delivery" will be deemed to have taken place or the order will be "delivered" through the acquisition, by you or by a third party indicated by you, of the material availability or in any case control of the products.


8.1 Impossibility of delivery

If we are unable to complete the delivery of your order, we will try to find a safe place to leave it. If this is not possible, your order will be sent to the shipping company's warehouse. In this case, we will leave you a notice specifying the location of your order and how to arrange a new delivery. If you are unable to be present at the delivery location at the agreed time, we ask you to contact us again to agree on a new delivery date.



9.1. Price

The price of the products will be as indicated from time to time on our website, except where there is an obvious error.

The prices on the website include VAT, but exclude shipping costs and cash on delivery costs, which are to be added to the total amount to be paid, as indicated in our Purchasing Guide - Shipping Costs.

Prices may change at any time; however (except where previously established) possible changes will not affect orders for which we have already sent an Order Confirmation.

Once you have selected the items you wish to purchase, these items will be added to your cart and the next step will involve completing the order and paying. To this end, you must follow the purchase instructions, entering or verifying the information requested at each step of the purchase process, requesting the issuance of an invoice, if desired, as indicated in our Purchasing Guide. Furthermore, you can change the details of your order at any time during the purchase process before payment. Furthermore, if you are a registered user, a list of all your orders will be available in the “My account” section.


9.2 Payment

You can make payment with Visa, Mastercard, American Express, PayPal credit cards, bank transfer.

To reduce the risk of unauthorized access, your card details will be encrypted. Once we receive your order, we will pre-authorize your credit card to ensure you have sufficient funds to complete the transaction. Your card will be charged when your order leaves our warehouses.

If the chosen payment method is PayPal, the charge will be made when the order is confirmed.

We inform you that payments made through this online platform, as well as, where appropriate, refunds in your favor, will be managed by Vittoria Pagliari.


Credit cards will be subject to verification and authorization by the issuer of the same, but if this body does not authorize payment, we will not be responsible for any delay or non-delivery and we will not be able to complete any Contract with you.


The function of purchasing products as a guest is also available on this site. With this purchase method, you will only be asked for those data that are essential to process your order. Upon completion of the purchase process, you will be given the option to register as a user or continue as an unregistered user.



In accordance with current legislation, any purchase made through the website will be subject to Value Added Tax (VAT).

Of any other explicit declaration of the decision to withdraw from the contract by registered letter with acknowledgment of receipt to the address:


Via Enrico fermi 23 
Take MB

Or with attachment via email to

The notice of withdrawal must specify the intention to withdraw from the purchase (it is not necessary to specify the reasons) and the product or products for which you intend to exercise the right of withdrawal, attaching a copy of the documentation proving the purchase.

VITTORIA PAGLIARI communicates to the consumer Buyer without delay a confirmation of receipt, via e-mail to the e-mail address communicated during the purchase procedure on the site, of the exercised withdrawal.

In compliance with the provisions of article 59, letter. c) and d) of the Consumer Code, the consumer Buyer cannot exercise the right of withdrawal for products made to measure or clearly personalized or which risk deteriorating or altering rapidly. Furthermore, you cannot exercise the right of withdrawal in relation to sealed products that are not suitable for return for hygienic reasons or related to health protection and have been opened after delivery (art. 59 letter i) of the Consumer Code.

The products for which the right of withdrawal is exercised must be returned within fourteen days from the day on which the consumer buyer communicated the exercise of the right of withdrawal, substantially intact, in their original packaging, complete with accessories and any manuals, without any shortcomings.


For purchases made within, the purchased products must be sent to the sender's address unless otherwise indicated by Vittoria Pagliari Customer Service.

The only costs payable by the consumer Buyer for exercising the right of withdrawal are the direct costs of returning the goods, as provided for in article 57, paragraph 1, of the Consumer Code.

Once the withdrawal request has been received, Vittoria Pagliari will refund the entire amount paid by the consumer buyer within fourteen days from the date on which the consumer buyer exercised the right of withdrawal, by re-crediting the current account used at the time of purchase, or using the bank details provided by the Consumer Buyer with the notice of withdrawal and in any case using the same payment method used by the Consumer Buyer at the time of purchase


Vittoria Pagliari reserves the right to withhold the refund until it has received the products subject to the right of withdrawal, or until the Buyer  consumer has not demonstrated that he has sent back the goods, whichever occurs first.

However, if the methods, conditions and terms for exercising the right of withdrawal are not respected, as specified in this article, the consumer Buyer will not be entitled to a refund of the sums already paid. In this case, the consumer Buyer will be able to regain, at his expense, the product in the state in which it was returned to Vittoria Pagliari. Otherwise, the returned products will be retained, as well as all sums already paid by the Consumer Buyer for the relevant purchase. Shipping and transport costs are borne by the Buyer.

  • It is NOT possible to make RETURNS/EXCHANGES or obtain REFUNDS for products discounted through flash promotions. 



You acknowledge and agree that all copyrights, registered trademarks and any intellectual property rights in the materials or content presented as an integral part of the website are owned by us and those who have granted us license to use them. You may only use such material in ways for which you receive express authorization from us or from those who have granted us licenses for their use. This will not prevent you from using this website to the extent necessary to copy your order information or Contact details.



Applicable legislation requires that part of the information or communications we send you be in writing. By using this website, you agree that most communications exchanged with us will be in electronic format. We will contact you via email, or provide you with information by placing appropriate notices on this website. For contractual purposes, you consent to this electronic means of communication by acknowledging that all contracts, notices, information and other communications that we provide to you electronically will comply with the legal requirement that such communications be in writing. This provision does not limit in any way the rights recognized by current legislation.



After purchasing a product, you will be asked whether or not you want to give consent for a review on the product in question. If you give your consent, you will be sent a reminder inviting you to leave a review 15 days after placing your order.



Your comments and suggestions are always welcome. Please send them through the chat made available on the site or our email address

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