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Returns and Refunds

Transparency and assistance

To return a product, you must send an email to the address, , communicating the decision to exercise the right of return within 15 days of receiving the product. Prepare the package with the product intact and with the tag in its original packaging.  The product must not have been used.

Download and fill out the PDF form: insert it inside the package and send a copy to our customer support vpvittoriapagliari@gmail.comDOWNLOAD THE FORM

Send the package with the courier of your choice to the address

Vittoria Pagliari

Via Enrico Fermi 23


Once the package has been received, assistance will evaluate the condition of the product sent and issue the refund. The refund will be issued within 10 working days with the same payment method used for the order. If the product was paid for by cash on delivery, you can send, together with the form, your bank details so you can proceed with a bank transfer.

    . Attention: products purchased on SALE cannot be returned;

. Shipping costs are not refunded.

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